As a business owner, you know just how important it is to make sure each
of your customer’s needs is met, and that their overall experience with your
brand is a good one. You may not know this, but 92% of consumers
typically read a business’ reviews in order to discover the overall quality of
the customer experience. You see, customer feedback can either make or
break your business’s reputation: negative reviews can deter potential
customers, while positive reviews can encourage them to trust your brand
by purchasing your products or services.
While it’s clear that reviews are an important part of maintaining your
brand’s reputation, there’s a highly effective tactic that you can add to your
marketing strategy to supercharge the results that positive reviews will lend
to your company.
It’s no secret…
A good online reputation is essential to any brand in today’s market. As a
matter of fact, your brand’s reputation is one of the most important
elements when it comes to your business achieving any potential
successes.
That’s why now more than ever, it’s imperative that you place your 5 star
reviews where they belong…
in the spotlight!
Think about it, the majority of consumers are doing research online before
they make a purchase. Which means that if your business is not
showcasing your greatest customer service successes on your website,
you’re missing out on potential revenue!
A previous study once found that for every 0.5 star rating increase on a
business’ page or website, there is a 6.5% increase in sales!
To keep it simple…
Highlighting your customers’ 5-Star Experiences is one of the most powerful endorsements your business can receive comes from the same customers that have already had a positive experience with you in the past. Including the best customer reviews on your business’ website and in your marketing is incredibly effective, because prospective customers can conflate their expectations with the satisfaction of your previous and returning clientele.
Simply put: top-quality reviews will help your brand gain the trust of new
customers.
After reading this, take a moment to review your website. If you don’t
discover that raving reviews painting your business as a hero aren’t one of
the first things you see…
It’s time to take action and improve your brand’s online reputation
right away!
With sixty-eight percent of consumers saying that they’re willing to pay up
to fifteen percent more for the same product or service if they are assured it
will be a better experience, there’s not a better time than to do so!
And because this task is instrumental to your business’ growth, our team
will help guide you through the entire process worry and stress free so that
you can reach more customers and increase your revenue.
If you’re ready to tap into the power of reputation marketing for your
business, be sure to contact us today!